Introduction

Welcome to SportsFriendlyHotels. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and share your data when you use our website and services.

Who are we?

SportsFriendlyHotels is a platform that connects sports-friendly hotels and travellers. Our goal is to provide you with the best possible experience while respecting your personal data.

What data do we collect?

We collect the following categories of data:

• Personal Identification Data:
  • Name
  • Email address
  • Phone number
  • Address (optional)
• Payment Information:
  • Credit card or bank details (processed via a secure payment provider)
• Technical Data:
  • IP address
  • Browser details
  • Cookies and tracking information
• Interaction Data:
  • Comments, questions, and feedback you share with us via forms or contact channels

How do we use your data?

We use your data for the following purposes:

• Processing bookings and transactions.
• Personalising your experience on our website.
• Providing information about offers, updates, and relevant services.
• Improving our website and services.
• Complying with legal obligations.

With whom do we share your data?

Your data may be shared with:

• Hotels: When you make a reservation, we only share the information necessary to complete your booking.
• Payment providers: For processing secure payments.
• Technology oartners: For hosting, analysis, and website optimisation.
• Government authorities: When legally required.

How do we protect your data?

We implement appropriate technical and organisational measures to protect your data from loss, misuse, and unauthorised access. Examples include:

• Data encryption (SSL certificates).
• Access controls within our systems.
• Regular security audits and updates.

How long do we retain your data?

We retain your data no longer than necessary for the purposes for which it was collected, unless a longer retention period is required by law.

Your rights

You have the following rights regarding your personal data:

• Right to access: You can request information about the data we hold about you.
• Right to rectification: You can request corrections to inaccurate data.
• Right to deletion: You can request that we delete your data.
• Right to object: You can object to the use of your data.
• Right to data portability: You can request a copy of your data.

Cookies

Our website uses cookies to enhance your experience. For more information on how we use cookies, please see our cookie policy. (doesnt exist yet)

Changes to this privacy policy

We reserve the right to update this privacy policy. Please check this page regularly for updates. Significant changes will be communicated via email or a notification on our website.

Contact

If you have any questions or concerns about our privacy policy or how we handle your data, please contact us at:

• Email: privacy@sportsfriendlyhotels.com
• Address: SportsFriendlyHotels, Ronkenburgstraat 5, 9340 Lede (Belgium)
• Phone: +32 468 48 76 91